11/21/2023 0 Comments Active listening definition nursingSocial interaction does not have a goal or purpose and includes casual sharing of information, whereas therapeutic communication has a goal or purpose for the conversation. Therapeutic communication is different from social interaction. Figure 2.1 Nursing Student Using Therapeutic Communication As a result, patients trust her and feel as if she cares about them, so they feel comfortable sharing their health care needs with her. She notices patients’ health literacy and ensures they understand her messages and patient education. She addresses communication barriers and respects patients’ cultural beliefs. She treats patients professionally by respecting boundaries and listening to them in a nonjudgmental manner. Patients perceive that she wants to help them. She provides information and answers their questions. She kindly asks patients about their problems and notices their reactions. When she goes to patients’ rooms, she greets them and introduces herself and her role in a calm tone. is a nursing student (as simulated in Figure 2.1) who enjoys interacting with patients. Read an example of a nursing student using therapeutic communication in the following box.Įxample of Nurse Using Therapeutic Listening Therapeutic communication is a type of professional communication defined as the purposeful, interpersonal, information-transmitting process that leads to client understanding and participation. Since then, several professional nursing associations have highlighted therapeutic communication as one of the most vital elements in nursing. She taught that therapeutic healing resulted from nurses’ presence with patients. Therapeutic communication has roots going back to Florence Nightingale, who insisted on the importance of building trusting relationships with patients.
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